ScalaHosting Review: 7+ reasons why you will love them

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ScalaHosting - The Brand

Delivering super fast, secure, and scalable hosting since 2007, ScalaHosting serves more than 50,000 clients, presently hosting more than 700,000 websites. Offering high-quality shared, WordPress, and managed cloud VPS hosting, what really sets the brand apart is its near-impeccable 24/7 customer service that boasts a satisfaction rate well above 99%. 
You might wonder why ScalaHosting, which is not as in-demand as hosts like Bluehost and SiteGround, has been rated the #1 web and cloud host by TrustPilot. So in this ScalaHosting review, we’ll tell you why ScalaHosting might be the web host that you’ll want to stick with — for a long while.

Is ScalaHosting fast?

At ScalaHosting, you’re guaranteed superior server performance. It promises 99.9% network uptime, delivers an uptime averaging 99.95%, and in case it doesn’t, you can get hosting credits by submitting logs as proof. With page loading, too, you won’t be disappointed. Its page loading time averages 0.4 seconds, which means — 
  • 35% of your site visitors will be more likely to purchase a product as performance improves;
  • 66% of your site visitors will be more impressed as website performance enhances; 
— higher sales and revenue, and a higher and happier client base. 
Solid server performance, for any web host, must be accompanied by expert customer support. ScalaHosting provides 24/7 support via live chat, email, and phone. Swift and solution-centered, the team’s ticket response time averages 15 minutes while its live chat response time averages 30 seconds

ScalaHosting plans

Before we review its hosting plans and features in depth, keep in mind that ScalaHosting does not have any Asian datacenter; instead, it has rented servers in Dallas, US, and Sofia, Bulgaria. This means that ScalaHosting does not, privately, own a datacenter.   
Shared Hosting Plans 
ScalaHosting’s basic “Mini” shared hosting plan will give you—
  • one website
  • unlimited bandwidth, databases, and email accounts
  • free domain for the first year
  • free Cloudflare CDN to ensure safer, faster site content delivery 
  • free SSL certificate for improved site security and SEO rankings
  • ultra-fast SSD storage
  • 50GB storage
  • free site migration
  • one-click WordPress installer
  • SShield cybersecurity guard
  • 7 backups for last 7 days 
  • enough CPU power to serve over 30,000 visitors per month
As you move on to bigger shared hosting plans, you’ll get greater CPU power, anti-spam security, and priority support. ScalaHosting’s shared plans are, however, priced higher than most competitors
While ScalaHosting offers both shared and self/fully managed cloud VPS hosting, its cloud VPS plans are especially raved about. The basic managed VPS plan includes the following—
  • unlimited sites
  • unlimited bandwidth, databases, and email accounts
  • 2GB RAM and 20GB storage
  • ultra-fast SSD storage
  • 8x CPU power that can serve around 240,000 visitors per month
  • fully managed
  • free domain for the first year 
  • free SSL certificate for enhanced sensitive data protection 
  • free Cloudflare CDN for ultrafast site content delivery 
  • free site migration
  • SPanel control panel with SWordPress manager
  • dedicated IP address
  • SShield cybersecurity guard
  • SpamExperts anti-spam protection that blocks 99.96% of spam mails
  • free SEO analysis report worth $49 by ScalaHosting experts
  • priority client support
  • daily remote backups 
  • improved Google rankings
  • single click WordPress installer
  • guaranteed or dedicated resources
  • faster than shared hosting
  • LiteSpeed/OpenLiteSpeed server options
  • free snapshots to recover your server to a previous state 

ScalaHosting pros

ScalaHosting clearly brings a lot to the table. But some technologies, like the SShield security system, SWordPress manager, and SPanel control panel, are unique to ScalaHosting. We take a look at these below.
SShield Cybersecurity Guard
ScalaHosting’s SShield, which is included on all plans, is a real-time malware detection system. Its built-in AI allows it to block 99.98% of cyberattacks, and in case of a hack, SShield will automatically notify the site owner. Instead of shutting down the site, SShield creates and sends a report that tells you how to re-secure your site. 
SPanel Control Panel 
The SPanel control panel is exclusive to ScalaHosting’s clientele. At its core, SPanel is a lighter, cheaper, but equally efficient control panel as the traditional cPanel. If you opt for ScalaHosting’s SPanel instead of cPanel, you’ll save big (you won’t have to pay license fees, and SPanel is FREE for all cloud VPS users) and get a lot for less—  
  • Nginx/LiteSpeed Integration
  • Monitor Server Activity 
  • SWordPress Manager
  • SShield Cybersecurity Guard
  • Free Let’s Encrypt SSL Certificate
  • Free, Unlimited Site Migration
  • Manage Unlimited Emails, Databases, and Domains
  • Restore Backups
  • Manage Resources
  • Enjoy Multiple PHP Versions Support (5.6 and later)
A demo of SPanel is also available from ScalaHosting on request. 
SWordPress Manager
SWordPress Manager adds multiple layers of security to your WordPress site(s). With SWordPress, you can install WordPress in a single click, and administration of WordPress sites becomes easier, too.
ScalaHosting is undoubtedly a good web host. But no web hosting provider is ideal. For a brand founded with the desire to bring high-quality VPS hosting to everyone — from beginners to experts, ScalaHosting’s knowledgebase is quite limited. Many web hosts boast knowledge-bases that contain well above a thousand articles, but ScalaHosting currently has less than sixty articles that cover web hosting and billing.  
A knowledgebase, however, can always expand, and in case you need more information, ScalaHosting’s excellent customer support is always there to help.  
Let’s talk pricing. Affordable pricing is key for most users, and here, too, ScalaHosting doesn’t disappoint.
Pricing and Refund Policy
While you might find its shared hosting plans comparatively expensive, ScalaHosting’s managed cloud VPS plans are much more affordable than a lot of other hosts. What makes their pricing policy reasonable is its transparency; during renewal, you will be charged higher, but pricing won’t be doubled, or tripled (like SiteGround). 

ScalaHosting cons

 ScalaHosting also offers a 30-day money-back guarantee on its plans, but this differs from service to service. The guarantee covers web hosting, reseller hosting, VPS, cloud servers, and SSL certificates only. There is no money back guarantee for dedicated servers, domain registration/renewal/transfer, and software licenses or custom software installs
Also, to get a free domain name (available on specific plans), you will have to pay for at least 3 months. In case you use the 30-day money-back guarantee, you will be charged the original price for the domain name. 

Do we recommend ScalaHosting?

We say yes to the best! ScalaHosting may have a restricted knowledgebase and pricey shared hosting plans, but it offers high-quality support, server performance, and a plethora of features to all users. Most importantly, it is committed to client satisfaction — something a lot of big hosts tend to lose in the long run. We’re sure that if you choose ScalaHosting, you’ll end up staying, with pleasure.

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